Business Associate Agreements available for healthcare customers. PHI handling, audit logs, and encryption at rest.
Built for industries that take privacy seriously.
Healthcare, legal, financial — if your business is regulated, Bukwin is built to live inside that fence. Not bolted on later.
Built for industries that take privacy seriously.
Healthcare, legal, financial — if your business is regulated, Bukwin is built to live inside that fence. Not bolted on later.
All systems operational
99.97% uptime over the last 90 days
Right to erasure, data portability, and granular consent. EU data residency available on Enterprise plans.
Australian Privacy Principles (APP) aligned. Data processed and stored in compliance with local requirements.
In progress. Security, availability, and confidentiality controls audited annually by an independent firm.
End-to-end encryption
AES-256 at rest, TLS 1.3 in transit. Call recordings and transcripts encrypted per-business.
Per-tenant isolation
Your data never mixes with another customer's. Vector memory, transcripts, and recordings are scoped by business_id.
Audit logs
Every agent action — booking, transfer, CRM write — is logged with timestamp and caller context. Exportable.
Regional data residency
Choose US, EU, or AU data regions. Enterprise can request on-premise deployment.
Need a DPA, BAA, or custom security review? Contact our security team. We respond within one business day.